How it works
Three steps. We do two of them.
Upload their photo
Any phone photo works. You add it when you order - takes a few seconds. If we can't use it, you get a full refund.
We show you the portrait
You see it before we print. Don't like it? We redo it until you do.
It arrives ready to hang
Canvas on a wooden frame, ready to hang. Five to eight days.
What you're actually getting
What arrives in the box.
We ordered one ourselves before selling any. These are the four things that stood out.
Real woven canvas
A cotton-polyester weave stretched over a pine frame. Run a hand across it and you feel the threads.
Sharp up close
Printed at 300 DPI, so the detail holds when you lean in.
A matte, textured surface
The weave shows through the print, so light sits softly on it instead of bouncing off like a photo.
Ready to hang out of the box
Hanging hardware is already fitted, with rubber pads on the back corners so it sits flat. It goes on the wall the day it arrives.
Why people actually order
Ten years from now it's still on the wall.
Sometimes it's for a birthday. Sometimes it's one evening when you do the maths on how many years are left.
A photo lives on a phone with nine thousand others and you will never scroll back to it. This one hangs at eye level in a room you walk through every day.
Use your imagination
A few ideas to start from.
Examples we made to show the styles. Pick one, or describe your own idea and we'll create it.
How long it takes
Made to order. Sent quickly.
United States
Business days. Printed and shipped from inside the US, so it does not cross a border.
Canada
Business days. Ships from the US, so it clears customs on the way.
Every canvas is printed for one person and cannot be resold, so once you approve your portrait it goes straight to print and the order can't be cancelled or refunded. Take your time before you approve - there is no deadline, and no limit on revisions.
Order by December 4.
That gets it under the tree. We need two days for your proof and five to eight for printing and delivery, and we'd rather tell you the real date than a comfortable one.
Before you ask
Questions we actually get.
What photo should I send?
Daylight, face clearly visible, looking roughly toward the camera. A phone photo is fine. Blurry, very dark or far-away shots don't work, and we'll tell you before we start rather than after.
Upload it when you order. If it isn't handy, we email you after you order and you reply with it.
What if I don't like it?
You see the finished portrait before anything is printed, and we'll redo it as many times as you need. If we still haven't got it right, say so and we'll refund you in full.
How long does it take?
We send you the portrait within 48 hours of getting your photo. Printing and delivery take five to eight days after you approve it.
Can I have two pets in one portrait?
Yes. Send a clear photo of each and mention it in “Anything we should know” when you order. Two pets in one portrait is $25 extra and we'll email you a payment link for the difference.
Does it come framed?
It arrives as gallery canvas stretched over a wooden frame, ready to hang. Choose Framed when you order and we'll add a slim frame in Black, Espresso, White or Natural.
Do you ship to Canada and the US?
Yes, and shipping is free to both.
My pet has passed away. Can you still do this?
Yes. Send whatever photo you have, even an old or imperfect one, and tell us when you order. We'll take extra care with it.